Frequently asked questions

A psychiatrist is a qualified medical doctor who specialises in the diagnosis, treatment, and prevention of mental illnesses.

They are qualified to prescribe medication and provide a range of medical treatments for complex mental health conditions such as schizophrenia, bipolar disorder, severe depression, and certain anxiety disorders.

Psychiatrists offer a range of treatments that may involve medication management, psychotherapy or other psychological therapies, and brain stimulation therapies.

A psychologist is a highly trained professional that specialises in the assessment, diagnosis and treatment of mental health concerns as well as a range of other issues such as relationship difficulties, .

Although a psychologist may have attained a doctoral qualification (PhD) which means they may use the title of Dr, this differs from a doctor of medicine (MD).

A referral from your General Practitioner (GP) will be required to access any Medicare Rebates. 

However, you may also self-refer as a full fee-paying patient to our psychologists and counsellor. Please fill out our contact form or call us so that we may assist you to book in with a suitable member of our team.

Insight Clinic Brisbane is not a bulk billing practice. Please contact us for information regarding fees.

Payment for all services is required in full at the time of your appointment, and any Medicare rebates for eligible patients can be processed electronically to your bank account linked with your Medicare card on the day.  We accept various standard forms of payment, including Credit and Debit cards.

Depending on your health insurer, you may be eligible for a rebate of all or part of your fees under your extras cover. Please contact your private health insurance provider for details of what is covered.

Your first visit involves an in-depth assessment where one of our psychiatrists will gather information about your mental health history, current concerns, and goals for treatment. This session allows us to tailor a personalized treatment plan to best support your needs.

Your session will usually last for around 60 minutes. Please arrive 10 minutes before your scheduled appointment time to complete relevant paperwork. 

Please bring your referral letter, Medicare card and details of your Private Health Insurance fund if relevant.

Please also bring along any medications that you are currently taking in their original pharmacy packaging, as this will allow our psychiatrists to take a full and accurate medical history and develop a comprehensive treatment plan.

Your clinician will work with you to develop an appropriate treatment plan, including the number and frequency of sessions.

At the commencement of treatment with one of our psychiatrists, you may have appointments more frequently in order to monitor the effectiveness of any prescribed treatments.

For longer term therapy, it is common for appointments to be scheduled less frequently, i.e. every 1-2 months. This will be discussed and agreed upon in consultation with your treating practitioner.

Please contact reception to cancel your appointment. We request that you please provide a minimum of 24 hours notice for any cancellations to allow us to offer your appointment to another patient on our waitlist.

Any appointments cancelled within 24 hours of your scheduled appointment time will incur full fees, which cannot be claimed back through Medicare.